This Privacy Policy explains what personal information dreamjilli collects, how it is used, and how it is kept secure. By using the platform, you agree to the practices described here. This policy applies to all players accessing the platform from the Philippines.
Understanding what data dreamjilli gathers helps you stay informed and in control of your account.
When you create an account on dreamjilli, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and comply with applicable regulations. We do not collect more personal data than is necessary for these purposes. Your registration details are stored securely and are never sold to third parties. If any of your personal details change, you are responsible for updating them through your account settings to keep your profile accurate.
To process deposits and withdrawals in Philippine pesos (PHP), dreamjilli collects payment method details, transaction amounts, timestamps, and reference numbers associated with each financial activity on your account. Full card numbers and banking credentials are never stored directly on our servers — payment processing is handled through secure, encrypted channels provided by our payment partners. Transaction records are retained for the period required by applicable financial regulations and may be reviewed during account verification or dispute resolution. If you have questions about a specific transaction, the FAQ page provides guidance on common payment queries. We use transaction data solely to operate your account and meet our legal obligations.
When you access dreamjilli from your mobile device or browser, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session duration. This information helps us optimise the platform for Filipino players using a wide range of devices and mobile connections. Usage data — including which games you play, how long you spend on each section, and which features you interact with — is used to improve platform performance and personalise your experience. We do not use this data to build advertising profiles or share it with external marketing networks. Device data is anonymised wherever possible and is reviewed in aggregate rather than at an individual level.
If you contact the dreamjilli support team by email or through the platform's help channels, we retain a record of your enquiry, the details you provide, and the responses given. This allows us to follow up on unresolved issues, maintain a consistent service history, and improve the quality of our support for all Filipino players. Communication records are stored securely and are accessible only to authorised staff who need them to resolve your query. We may also send you account-related notifications — such as deposit confirmations, withdrawal updates, or security alerts — using the contact details you provided at registration. You can manage your communication preferences through your account settings at any time.
dreamjilli uses your information only for the purposes described below. You have clear rights over your personal data at all times.
Your data is used to operate your account, process transactions in PHP, deliver game results, apply promotions, and provide customer support. Without this processing, the platform cannot function for you as a Filipino player.
We use your information to detect and prevent fraud, verify your identity, and comply with applicable laws and regulations. This includes reviewing account activity for signs of unauthorised access or misuse of the platform.
Aggregated and anonymised usage data helps us understand how Filipino players interact with the Casino, Live Casino, Fish Game, and Game Lobby sections so we can improve navigation, performance, and content relevance.
As a player based in the Philippines, you have the right to request access to the personal data dreamjilli holds about you, to ask for corrections if any information is inaccurate, and to request deletion of your data where there is no legal obligation for us to retain it. You may also request that we restrict how your data is processed while a dispute or correction request is being resolved. To exercise any of these rights, contact the support team using the email address provided in the footer of this page. We will respond to all data requests within a reasonable timeframe and in accordance with applicable data protection obligations. If you have concerns about how your data is handled, you are also entitled to raise a complaint with the relevant data protection authority in the Philippines.
Quick answers to what Filipino players most often ask about data and privacy on dreamjilli.
Your data is protected every step of the way. Register a free account today and explore the Casino, Live Casino, Fish Game, and more — all in Philippine pesos, all from your mobile device.